Privacy Policy

Anavan Go understands that you care about how the information about you is used and shared. This Privacy Policy describes the practices followed by us to protect the privacy of the information received by us. By visiting our website, you hereby consent to and accept the practices described in this Privacy Policy.

This Privacy Policy applies when you use or interact with the websites, service offerings, applications, mobile Apps, software, hardware, social media pages (including but not limited to any associated APIs) (each a “Service” or collectively referred to as “Services”) provided by or offered for (“Company” or “We” or “Anavan Go” or “Us or “Our”) its affiliates or subsidiaries. We and our partners or service providers (third parties) may obtain certain information about you.

The subscriber or the user of the Services (hereinafter referred to as “Customer”, “Client”, “User” “You”, or “Your”) hereby acknowledges that he/she has read, understood and agreed to be bound by this Privacy Policy and the Terms of Service by accessing or registering for our Services.

If you are agreeing to the Privacy Policy and the Terms of Service on behalf of a company or corporate or other legal entity by clicking I Accept or Ok, you are deemed to have the due and proper legal authority to represent them or act on behalf of them to bind them to the Privacy Policy and the Terms of Service, in which case the references used herein such as “You” or “Your” shall also refer to such company or corporate entity or other legal entity.

If you do not agree (or) understand the Privacy Policy and the Terms of Service (or) you do not have proper authority to bind the party you are representing, then you are hereby alerted and warned not to create a User Account (or) not to use a User Account (or) not to access any of the Services.

What Personal Information about You does Company Gather

1. 1. Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of its features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our communication with you.
   2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies”, and we obtain certain types of information when your Web browser accesses our websites or
   3. advertisements and other content served by us or on behalf of us on other Web sites. This information, however, never identifies who you are.
   4. The below listed information is collected and stored:

a) the date, time, IP address and the Internet domain of the ISP from which you accessed our website.
b) the type of browser and the OS used your system to access our site.
c) the web pages you have visited (and their URLs) and
d) the internet address of the referring website form where you were redirected to our website.
e) We use this activity information for our internal purposes such as to administer, improve our Services and to help us understand how our Services are used.

1. Mobile: When you download an app created by a Company or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. Along with this few of the apps can redirect to your contacts/Phonebook to pick the contact details while you wish to refer the app to your friends or relatives. Also, you can choose your personalized profile pictures or some inventory pictures that you can showcase/share to your network through the app. We collect phone numbers and consent data directly from users who opt-in through our website forms or verbal communication. This information is used strictly to send requested transactional updates, free trial information, and marketing offers. 
2. E-mail Communications: To help us make e-mails more useful and interesting, we often receive confirmation when you open an email from the Company if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your customer communication preferences.
3. Information from Other Sources: We might receive information about you from other sources and add it to our account information.
4. SMS OPT-IN AND TEXT MESSAGING DETAILS: We collect phone numbers, name records, and implicit user opt-in consent parameters directly through user-submitted web forms, calendar bookings, and direct verbal communications with our automated voice assistants. This collected mobile communication data is used exclusively to deliver requested transactional notifications, account verification updates, system alerts, and occasional promotional follow-ups or marketing offers regarding our growth plan trials.

Information Collected by Cookies

Cookies are small pieces of information stored on Your hard drive and not on this Website. You have choice to decline cookies if Your browser permits, but there in the case, some portions of this Website might not operate properly.

Our website allows You to browse without providing any personally identifiable information. However certain areas of the Services may require or allow the voluntarily submission of personally identifiable information. However, personally identifiable information does not include website activity Information and that from which personal information cannot be identified, or which does not allow identification of personal information. We will use reasonable efforts to remove Your personally identifiable information from our website at any time upon receiving Your written request to us at email: Info@anavango.com In spite of such removal, still some of personally identifiable information may remain in Company’s archival or backup copies of this website. Such removal of personally identifiable information will not make sure the permanent removal.

How We Use Your Information

Company collects and uses information to enable reliable and convenient customer experience, partner experience and other products and services. The Company does not sell or share your personal information to third parties for third party direct marketing purposes. We share customer information only as described below and with subsidiaries of Company that are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

We also use the information we collect:

• to enhance the safety and security of our users and services
• for customer support
• for research and development
• to enable communications to or between users
• to provide promotions or contests
• in connection with legal proceedings to log you in to our websites/platforms
• to process your request for Services
• to utilize for improving the quality and overall experience with our Services
• to share with our affiliates and subsidiaries and third parties who perform Services or handle transactions for or on our behalf.
• to share with advertisers, advertising-and marketing-related services providers for advertising and marketing purposes and to analyses the effectiveness of our advertising and marketing activities.
• to share with social media platforms
• to share with our business partners to offer products or services as a collaborative measure.
• to share with law enforcement agencies or authorities or bodies when required or mandated by law or pursuant to a legal process.
• to protect our rights in the context of corporate transactions.
• to send you marketing and promotional communications.
• for our business purposes such as data analysis, auditing, developing new products, expanding business activities etc.
• for fraud monitoring and prevention.
• to allow you to participate in competitions and promotional activities conducted by us or on behalf of us and to facilitate social sharing functionality.

How Secure Is the Information about You

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Which Information Can You Access?

The Company gives you access to a broad range of information about your account and your interactions with the Company for the limited purpose of viewing and, in certain cases, updating that information, the list of which will change as our website evolves.

Notices, Revisions and Conditions of Use

If you choose to visit our website(s), your visit and any dispute over privacy is subject to this Privacy Policy and Terms of Service, including limitations on damages, resolution of disputes, and application of the law of Singapore. If you have any concern about privacy at Company, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and Terms of Service will also change. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand by the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of the affected customers.

Information Created When You Agree to Use the Services

This may include:

• Location Information: Depending on the Company services that you use, and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS, IP address and Wi-Fi. When you use our app, we may receive information about your location, your mobile device and its usage, including a unique identifier for your device. We may use this information to provide you with location-based services, such as turn-by-turn navigation. Most mobile devices allow you to turn off location services. For more information about how to do this click here (this should link to the following section).
• Device Information: Device Information: We may collect information about the devices you use to access our services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

Information Retention and Deletion

Company retains Your profile and other information you have shared so long as you maintain your account.

Company retains transaction, location, usage, and other information for three (3) years in connection with regulatory, tax, insurance, or other requirements in the places in which it operates. The Company may retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing users’ safety and security.

Company thereafter deletes or anonymizes such information in accordance with applicable laws.

You may request deletion of Your accounts at any time. Following such request, Company deletes the information that is not required to retain and restricts access to or use of any information that is required to retain.

Who is the Data Controller

Customer or Client is always the Data Controller of its data or information. If you use our Services, then is the data processor of your information.

Access Prohibited for Children

We do not knowingly collect personal information from anyone who are under the age of eighteen (18) years. If we are informed (or) if we come to know that we have collected personal information of a child under the age of eighteen (18) years without the consent of the child’s parent or guardian, then we will forthwith delete such information. We request parents with concerns to write to us at email: Info@anavango.com

Right to Modification

We reserve the right to modify our Privacy Policy at our sole discretion and any such modifications will be effective on the date we post such modified policy on our website.

Unsubscribe from Marketing or Promotional Emails

You may unsubscribe from any promotional or marketing emails by adjusting your preferences in your account or in such manner as may be advised to you by the domain Admin Team.

Website Security

For the security of our website and to ensure uninterrupted Service to our users, we use commercial software programs to monitor network traffic for any unauthorized attempts that may cause or are aimed at causing any kind of damage to our Services.

Except for aiding the law enforcement in their investigations on their specific official request or pursuant to legal processes, we do not attempt to identify individual users or their usage habits.

Applicability of our Privacy Policy

This Privacy Policy is part of all the applicable agreements which govern your use of the Services. However, the links to other websites provided by us does not in any way imply that we are endorsing the security and privacy policy or content of those third-party web sites. You are advised to directly contact the operators of those websites for information on their security and privacy policies.

If you notice any discrepancy or have any grievance relating to the privacy and security of the data and information you have provided to us, you may write to us on Info@anavango.com for any clarifications or redressal. We request you to not use this email for sending any legal process or law enforcement requests other than your complaints or grievances related to information security or data privacy.

Consent

By sharing Your personal information, you hereby give your consent to Company to verify your identity, and to keep the information for as long as permitted by applicable law following the time period you have requested Company to delete the information. You also understand and consent for us to employ other companies and individuals to perform functions on our behalf. For us to stop using your information or to receive electronic communications you understand that you may adjust the settings on your device or delete the Company app. You will not be able to participate in the Program if you adjust the settings or delete the Company app. You consent to us communicating with you concerning the Company Program via any or all these means and you are responsible for printing, storing, and maintaining your own records of any such agreements, notices, disclosures, or other communications. Standard messaging and data rates may apply. It is your responsibility to keep your email address and phone number current by updating the information you provided to the Company. You understand and consent that the Information we collect is subject to the Company’s Privacy Policy. By visiting our website, you are accepting the practices described in the Information Security Policy, Privacy Policy, and Terms of Service.

For any assistance, please email us at Info@anavango.com